At Haloshine Technologies ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our websites, mobile applications, games, and other digital products.
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: Name, email address, username, password, and profile information
- Contact Information: Phone number, mailing address (if provided)
- Payment Information: Billing details, payment card information (processed securely through payment processors)
- Communications: Messages, feedback, and correspondence you send to us
1.2 Information Collected Automatically
- Device Information: Device type, model, operating system version, unique device identifiers
- Google Advertising ID: For serving relevant ads (can be reset in device settings)
- Usage Data: Game statistics, app usage patterns, features used, interaction data
- Performance Data: Crash logs, performance metrics, error reports via Firebase Crashlytics
- Network Information: IP address, connection type, ISP
- Play Games Services: Achievement data, leaderboard scores (if you sign in)
1.3 Information from Third Parties
- Google Play Games profile (if you choose to sign in)
- Social media platforms (when you connect your account)
- Analytics providers (Firebase, Unity Analytics)
- Attribution partners (for app install tracking)
1.4 Permissions We Request
Our apps may request the following permissions:
- Internet: Required for multiplayer games, ads, and analytics
- Network State: To detect connection status for online features
- Storage (Optional): To save game progress and cache data
- Vibration: For game feedback effects
- Billing: For in-app purchases through Google Play
- Wake Lock: To prevent screen dimming during gameplay
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To create and manage your account
- To process transactions and send related information
- To communicate with you about updates, security alerts, and support
- To personalize your experience and deliver relevant content
- To improve our services through analytics and research
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
- To develop new features and services
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
3.1 With Your Consent
We share information when you give us explicit permission to do so.
3.2 Service Providers and SDKs
We work with trusted third-party service providers and integrate the following SDKs:
- Google Play Services: For app functionality and updates
- Google Analytics for Firebase: For app analytics and crash reporting
- Google AdMob: For displaying ads (with child-appropriate settings for kids' apps)
- Unity Analytics: For game performance monitoring
- Payment Processors: Google Play Billing for in-app purchases
- Cloud Services: Firebase for backend services
3.3 Legal Requirements
We may disclose information if required by law, court order, or government regulation.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred.
3.5 Aggregated Data
We may share aggregated, non-personally identifiable information publicly and with partners.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data and account
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we use your information
5.1 Account Deletion
You can delete your account and associated data by:
- Using the "Delete Account" option in app settings
- Emailing us at haloshine.games@gmail.com
- Account deletion will remove all your game progress, purchases, and personal data
- Some information may be retained for legal compliance (see Data Retention)
5.2 Advertising Preferences
- You can opt-out of personalized ads in app settings
- Reset your Advertising ID in your device settings
- Use your device's "Limit Ad Tracking" or "Opt out of Ads Personalization" setting
- Children under 13 automatically receive non-personalized ads only
5.3 Permissions Management
You can manage app permissions through your device settings for:
- Camera (for profile pictures in games)
- Storage (for saving game progress locally)
- Network access (for multiplayer features)
- Notifications (for game updates and reminders)
5.4 Data Portability
6. Children's Privacy and Google Play Families Policy
Some of our apps, including educational games, may appeal to children. We comply with the Children's Online Privacy Protection Act (COPPA), GDPR-K, and Google Play Families Policy:
6.1 Apps for Children Under 13
- We do not collect personal information from children under 13 without verifiable parental consent
- No behavioral advertising or remarketing to children
- No analytics that collect personal identifiers from children
- All content is appropriate for children
- No social media integration or sharing features for child-directed apps
- No location tracking for children
6.2 Parental Controls
- Parents can request access to their child's information
- Parents can request deletion of their child's data
- Parents can refuse further collection of their child's information
- Contact us at haloshine.games@gmail.com for parental requests
6.3 Mixed Audience Apps
For apps that appeal to both children and older audiences, we:
- Implement age-gating mechanisms
- Disable personalized ads for users under 13
- Limit data collection based on age
- Ensure all content is family-friendly
7. International Data Transfers
As we are based in India, your information may be transferred to and processed in India. We ensure appropriate safeguards are in place for international transfers.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
8.1 Retention Periods
- Account Data: Retained while your account is active
- Game Progress: Retained until account deletion
- Purchase Records: 7 years for tax and legal compliance
- Analytics Data: 14 months (Firebase default)
- Crash Reports: 90 days
- Marketing Data: Until you opt-out
8.2 After Account Deletion
- Personal data is deleted within 30 days
- Some data may be retained in encrypted backups for up to 90 days
- Legal compliance data retained as required by law
- Anonymized aggregate data may be retained indefinitely
9. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
10. Google Play Store Compliance
10.1 Data Safety Section Disclosure
This privacy policy aligns with Google Play's Data Safety section requirements. We disclose:
- What data we collect and why
- How data is used and shared
- Security practices for data protection
- Data deletion options and retention policies
- Whether data collection is optional or required
10.2 Google Play Services
Our apps use Google Play Services, which may collect:
- Device identifiers for app functionality
- Log data for troubleshooting
- Usage statistics for improving services
View Google's Privacy Policy: https://policies.google.com/privacy
10.3 Advertising
- We use Google AdMob for displaying ads
- Ads are age-appropriate and follow Google Play Families Policy for kids' apps
- No interest-based advertising for users under 13
- Ad content is reviewed to ensure family-friendly material
10.4 Compliance Certifications
We comply with:
- Google Play Developer Program Policies
- Google Play Families Policy (for applicable apps)
- COPPA (Children's Online Privacy Protection Act)
- GDPR (General Data Protection Regulation)
- California Consumer Privacy Act (CCPA)
11. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through:
- Email notification
- In-app notifications
- Notice on our website
12. Contact Us
By using our services, you acknowledge that you have read and understood this Privacy Policy.